FREQUENTLY ASKED QUESTION

(FAQs)

 

HOW TO REGISTER ON BOTRADO

 

Simply visit https://botrado.com and click on SIGN UP

Input your first name and Last name

Type in your username and Email address

Type in ypur password and confirm your password

Accept our terms and conditions

Click on REGISTER BUTTON

After this, check your email address and you will see a message from us (Account verification link).

Open the mail and click on VERIFY

 

 

HOW CAN I COMPLETE MY IDENTITY VERIFICATION?

 

Visit Botrado website and Login to your account.

Click on the small human head icon beside notification bell and then click on KYC VERIFICATION

You can select just one verification method from any of the 3 options available. If you selected e.g. Driver license and you upload the documents,

you might not need to upload other documents again except for some rare conditions if botrado demand for it.

To upload your passport , click on PASSPORT (e.g. International passport). Click on Upload to upload (Jpeg, png file) and finally click on submit

To upload your PROOF OF ADDRESS( Utility bill or Bank statement), click on PROOF OF ADDRESS. Click on Upload to upload (Jpeg, png file) and finally click on submit.

To upload your DRIVING LICENSE (or any governnemt issued ID), click on DRIVING LICENSE. Click on Upload to upload (Jpeg, png file) and finally click on submit.

How to Add Bank account for deposit and withdrawal

 

Adding Bank Account(s)

Login to your account and click on the small human head Icon beside notification bell.

Click on ADD BANK https://botrado.com/bank-accounts/create

Input your Bank name

Input your Bank Account Number (You can input it in the IBAN BOX)

Write NA in the SWIFT BOX if you do not know it (NOTE: International wire transfer withdrawals require Swift code)

Write NA in the BANK ADDRESS BOX if you do not know it (NOTE: International wire transfer withdrawals require Bank Address)

Input the account holder name (Your name)

Write NA in the ACCOUNT HOLDER ADDRESS BOX if you do not know it (optional)

Click on SAVE.

 

VERIFY YOUR BANK ACCOUNT

After this, you need to verify your bank account.

To verify your bank account, you will need to first make a small deposit (i.e. buying small crypto or Fiat)

Click on MY WALLET https://botrado.com/wallets and select your desired fiat currency you want to deposit to e.g. USD, NGN

Click on the setting icon and +Deposit in front of it.

Just follow the remaining steps or check other FAQs.

 

How do I Deposit/Withdraw Fiat Currency

FOR FIAT ONLY e.g. USD, EUR, NGN and so on

How to deposit

Click on the small setting icon that is in front of the fiat currency you want to deposit to. e.g. USD

A small pop up will appear, Click on +Deposit.

Click on select payment method and select your desired mode of deposit e.g Bank

Check the small box below it that shows your bank name ( You need to have added your bank details before you can use this feature. To add your bank visit https://botrado.com/bank-accounts/create)

Enter the amount you want to deposit in the AMOUNT BOX

Accept our deposit policy by checking ths small box.

Click on Deposit Balance button.

Scroll down and click on our SYSTEM BANK DETAILS.

Select your choiec of payment either Bank, Telegram or Perfectmoney and Pay. 

After payment, click on upload reciept and Upload your payment reciept.

Finally Click on SUBMIT

 

How to Withdraw

Click on the small setting icon that is in front of the fiat currency you want to withdraw from e.g. USD, NGN

A small pop up will appear, Click on -Withdraw.

Click on Select API and select your bank name. (Note: you must have verify your bank)

Enter the amount you want to Withdraw in the AMOUNT BOX

Accept our withdrawal policy by checking ths small box.

Finally click on Withdraw Balance button.

 

 

How do I Deposit/Withdraw Cryptocurrency

FOR CRYPTOS ONLY e.g Btc, Eth, LTC and so on

 

How to deposit

 

Login to your Botrado account, click on MY WALLETS

Click on the small setting icon that is in front of the cryptocurrency you want to deposit to. e.g. BTC

A small pop up will appear, Click on +Deposit and you will see you wallet deposit address.

Copy the wallet address and send any amount to it.

 

 

 

 

How to withdraw

 

Click on the small setting icon that is in front of the cryptocurrency you want to withdraw from e.g. BTC

A small pop up will appear, Click on _withdraw

Type in and paste the wallet address you want to withdraw to in the ADDRESS BOX

Type in the amount you want to withdraw in the AMOUNT BOX

Accept our withdrawal policy by checking ths small box

and finally click on Withdraw balance